| 000 | 00945nam a2200277Ia 4500 | ||
|---|---|---|---|
| 003 | OSt | ||
| 005 | 20260313122322.0 | ||
| 008 | 220923b |||||||| |||| 00| 0 eng d | ||
| 020 | _a9781259026812 | ||
| 037 | _cGeneral Book | ||
| 040 |
_aRTL _cRTL _beng |
||
| 041 |
_2eng _aeng |
||
| 084 |
_aX9:(Y):51 N6;Q3/TD _qRTL |
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| 100 |
_aZeithaml Valarie A _9305325 |
||
| 245 | 0 |
_aServices marketing _b Integrating customer focus across the firm. |
|
| 250 | _a6th | ||
| 260 |
_a New Delhi _bMcGraw Hill Education _c2013 |
||
| 300 |
_axxxii, 711 p. _bincludes bibliographical references and index |
||
| 490 | _aSUNY Series, Power, Social Identity, and Education | ||
| 500 | _aBibliography Chapterwise | ||
| 650 | _aCommerce | ||
| 700 |
_a Bitner, Mary Jo _9305326 |
||
| 700 |
_a GREMBLER Dwayne D _9305327 |
||
| 942 |
_hX9(Y):51 N6;Q3/TD _cTB _2CC |
||
| 999 |
_c604422 _d604422 |
||