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_a9780070435049 _c675.75 |
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| 037 |
_b5322, 01/10/2014, RAJKIRAN BOOK AGENCY _cGeneral Book |
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_aRTL _cRTL _beng |
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| 041 |
_2eng _aeng |
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| 082 | _aX:511-8, P1 | ||
| 100 |
_aSHETH Jagdish N _9118489 |
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| 245 | 0 |
_aCustomer relationship management _b Emerging concepts, tools and applications. |
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| 260 |
_a New Delhi _bMcGraw-Hill Education _c2001 |
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| 300 |
_axv, 544p _ccm. |
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| 500 | _aBibliography: P 445 467 | ||
| 650 | _aCommerce | ||
| 942 |
_hX:511-8, P1 _cGB _2CC |
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_c604581 _d604581 |
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