000 00830nam a2200265Ia 4500
003 OSt
005 20220926004558.0
006 a|||||r|||| 00| 0
007 ta
008 220923b |||||||| |||| 00| 0 eng d
020 _a0761932550
_c318.75
037 _bRKBA/06-07/3008, 12/12/2007, RAJKIRAN BOOK AGENCY
_cGeneral Book
040 _aRTL
_cRTL
_beng
041 _2eng
_aeng
082 _aX9(Y):51.2.P, P4
100 _aBalachandran S
_925209
245 0 _aCustomer-driven services management
250 _a2nd
260 _a New Delhi
_bResponse Books India
_c2004
300 _axiii, 304p
_ccm.
500 _aBibliography P292-94
650 _aCommerce
942 _hX9(Y):51.2.P, P4
_cGB
_2CC
999 _c611655
_d611655