000 00799nam a2200253Ia 4500
003 OSt
005 20220926005643.0
006 a|||||r|||| 00| 0
007 ta
008 220923b |||||||| |||| 00| 0 eng d
020 _a9781259025679
_c518.5
037 _b879, 14/03/2014, Pranami Book Service
_cGeneral Book
040 _aRTL
_cRTL
_beng
041 _2eng
_aeng
082 _aX:511-8, P5
100 _aLUCAS Robert W.
_9310762
245 0 _aCustomer service
_b Building successful skills for the twenty-first century
250 _a3rd
260 _a New Delhi
_bTata McGraw Hill
_c2005
300 _axvi, 416p
_ccm.
650 _aCommerce
942 _hX:511-8, P5
_cGB
_2CC
999 _c614693
_d614693