000 00875nam a2200265Ia 4500
003 OSt
005 20220926005707.0
006 a|||||r|||| 00| 0
007 ta
008 220923b |||||||| |||| 00| 0 eng d
020 _a9780070615663
_c671.5
037 _b880, 14/03/2014, Pranami Book Service
_cGeneral Book
040 _aRTL
_cRTL
_beng
041 _2eng
_aeng
082 _aX9(Y):8, P6
100 _aFITZSIMMONS James A.
_9310845
245 0 _aService management
_b Operations, strategy, information technology
250 _a5th
260 _a New Delhi
_bTata Mcgraw Hill Education
_c2006
300 _axiv, 605p.
_ccm.
650 _aCommerce
700 _a FITZSIMMONS Mona J.
_9310846
942 _hX9(Y):8, P6
_cGB
_2CC
999 _c614824
_d614824