000 00712nam a2200253Ia 4500
003 OSt
005 20220926010327.0
006 a|||||r|||| 00| 0
007 ta
008 220923b |||||||| |||| 00| 0 eng d
020 _a8176495921
037 _cGeneral Book
040 _aRTL
_cRTL
_beng
041 _2eng
_aeng
082 _aX:89Q8, P4
100 _aMartin William B
_9312072
245 0 _aManaging quality customer service
260 _a New Delhi
_bViva Book India
_c2004
300 _a94p
_ccm.
490 _aViva Crips Fifty -minute Book
650 _aQuality Control Management
_9238975
942 _hX:89Q8, P4
_cGB
_2CC
999 _c616963
_d616963