| 000 | 00808nam a2200241Ia 4500 | ||
|---|---|---|---|
| 003 | OSt | ||
| 005 | 20260316092052.0 | ||
| 008 | 220923b |||||||| |||| 00| 0 eng d | ||
| 020 | _a8126512873 | ||
| 037 | _cGeneral Book | ||
| 040 |
_aRTL _cRTL _beng |
||
| 041 |
_2eng _aeng |
||
| 084 |
_aX9(Y):51-8 P7/TD _qRTL |
||
| 100 |
_aGronroos Christian _9312307 |
||
| 245 | 0 |
_aService management and marketing _b Customer management in service competition |
|
| 250 | _a3rd | ||
| 260 |
_a New Delhi _bWiley India _c2007 |
||
| 300 |
_ax, 483 p. _bincludes bibliographical references and index |
||
| 500 | _aBibliography chapterwise | ||
| 650 | _aCommerce | ||
| 942 |
_hX9(Y):51-8 P7/TD1 _cTB _2CC |
||
| 999 |
_c617270 _d617270 |
||