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| 020 | _a0789007266 | ||
| 037 | _cGeneral Book | ||
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_aRTL _cRTL _beng |
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| 041 |
_2eng _aeng |
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| 082 | _aX9(NA,4):89Q8, P1 | ||
| 100 |
_aKandampully Jay and others Ed. _9318042 |
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| 245 | 0 | _aService quality management in hospitality, Tourism | |
| 260 |
_aNew York _bHaworth Hospitality Press USA _c2001 |
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| 300 |
_axvii, 339p. Bibliography chapterwise _ccm. |
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| 650 |
_aHotel Industry _9230673 |
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| 942 |
_hX9(NA,4):89Q8, P1 _cGB _2CC |
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_c625597 _d625597 |
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