| 000 | 00755nam a2200253Ia 4500 | ||
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| 003 | OSt | ||
| 005 | 20220926023237.0 | ||
| 006 | a|||||r|||| 00| 0 | ||
| 007 | ta | ||
| 008 | 220923b |||||||| |||| 00| 0 eng d | ||
| 020 | _a9781682851258 | ||
| 037 | _cGeneral Book | ||
| 040 |
_aRTL _cRTL _beng |
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| 041 |
_2eng _aeng |
||
| 082 | _aX:511-8, Q6 | ||
| 100 |
_aPEPPER Edward _9328859 |
||
| 245 | 0 |
_aCustomer relationship management _b Concepts and strategies |
|
| 260 |
_aNew York _bWillford Press _c2016 |
||
| 300 |
_a214p _ccm. |
||
| 490 | _aWiley Series in Operations Research and Management Science | ||
| 500 | _aBibliography: p 641-683 | ||
| 942 |
_hX:511-8, Q6 _cGB _2CC |
||
| 999 |
_c641253 _d641253 |
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