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_c _33.95 |
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| 037 |
_b9888, 13/09/2001, SBD _cGeneral Book |
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_aRTL _cRTL _beng |
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| 041 |
_2eng _aeng |
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| 082 | _aX9(Y):8, M4;P0 | ||
| 100 |
_aNormann Richard _9255905 |
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| 245 | 0 |
_aService management _b Strategy and leadership in se |
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| 260 |
_aNewyork _bJohn Wiley & Sons England _c2000 |
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| 300 |
_axix, 234p. Bib p. 229-30 _ccm. |
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| 650 | _aService Industry | ||
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_hX9(Y):8, M4;P0 _cGB _2CC |
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_c641582 _d641582 |
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