000 00674nam a2200241Ia 4500
003 OSt
005 20220926024047.0
006 a|||||r|||| 00| 0
007 ta
008 220923b |||||||| |||| 00| 0 ger d
020 _a0442217544
037 _cGeneral Book
040 _aRTL
_cRTL
_bger
041 _2ger
_ager
082 _aX:512.73.N7, L4
100 _aCron Rodney L
_9330073
245 0 _aAssurring customer satisfaction
_b A guide for busi
260 _aNY
_bVan Nostrand
_c1974
300 _axii, 364p
_ccm.
650 _aConvassing
_9254546
942 _hX:512.73.N7, L4
_cGB
_2CC
999 _c643029
_d643029