000 00707nam a2200253Ia 4500
003 OSt
005 20220926032948.0
006 a|||||r|||| 00| 0
007 ta
008 220923b |||||||| |||| 00| 0 eng d
020 _a0471644099
037 _cGeneral Book
040 _aRTL
_cRTL
_beng
041 _2eng
_aeng
082 _aX:511-8, P0
100 _aBrown Stanley
_9338390
245 0 _aCustomer relationship management
_b A strategic impe
260 _aToronto
_bJohn Wiley
_c2000
300 _axxvii;345p
_ccm.
500 _aAppendix p343-345
650 _aMarketing Survey
_9242940
942 _hX:511-8, P0
_cGB
_2CC
999 _c655937
_d655937