000 00817nam a2200253Ia 4500
003 OSt
005 20220926033403.0
006 a|||||r|||| 00| 0
007 ta
008 220923b |||||||| |||| 00| 0 eng d
020 _a9780199696086
_c2995.00
037 _b1691, 12/03/2018, Dhanraj Book House
_cGeneral Book
040 _aRTL
_cRTL
_beng
041 _2eng
_aeng
082 _aX9(Y):8, Q4
100 _aHAYNES Kathryn
_9339134
245 0 _aManaging services
_b Challenges and innovation
260 _aUK
_bOxford University Press
_c2014
300 _axvii,199p
_ccm.
500 _aBibliography: p 181-195
700 _a GRUGULIS Irena
_9339135
942 _hX9(Y):8, Q4
_cGB
_2CC
999 _c656805
_d656805