| 000 | 00635nam a2200229Ia 4500 | ||
|---|---|---|---|
| 003 | OSt | ||
| 005 | 20220928120327.0 | ||
| 006 | a|||||r|||| 00| 0 | ||
| 007 | ta | ||
| 008 | 220927b |||||||| |||| 00| 0 eng d | ||
| 024 | _a92892 | ||
| 037 | _cTextual | ||
| 040 |
_aSDCL _cSDCL _beng |
||
| 041 |
_2eng _aeng |
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| 082 | _aX62:51, N5 | ||
| 100 |
_aConnell Roger _9448703 |
||
| 245 | 0 |
_aMeasuring customer and service profitability _b In the finance sector. |
|
| 260 |
_aLondon _bChapman and Hall _c1995 |
||
| 300 |
_axii,251p _ccm. |
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| 942 |
_hX62:51, N5 _cTEXL _2CC |
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| 999 |
_c763242 _d763242 |
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