000 00728nam a2200253Ia 4500
003 OSt
005 20220928122245.0
006 a|||||r|||| 00| 0
007 ta
008 220927b |||||||| |||| 00| 0 eng d
024 _a37908
037 _cTextual
040 _aSDCL
_cSDCL
_beng
041 _2eng
_aeng
082 _aX9(L):8.73'N9, N8
100 _aLeebov Wendy
_9456970
245 0 _aAchieving impressive customer service
260 _aChicago
_bAmerican Hospital Publishing
_c1998
300 _axiv,291p
_ccm.
700 _a Olson Lolma
_9456971
700 _a Scott Gail
_9456972
942 _hX9(L):8.73'N9, N8
_cTEXL
_2CC
999 _c770516
_d770516