000 00750nam a2200253Ia 4500
003 OSt
005 20220928130551.0
006 a|||||r|||| 00| 0
007 ta
008 220927b |||||||| |||| 00| 0 eng d
024 _a38281
037 _cTextual
040 _aSDCL
_cSDCL
_beng
041 _2eng
_aeng
082 _aX9(Y):51.1'P, P2
100 _aHoffman K Douglas
_9474650
245 0 _aEssentials of services marketing
_b Concepts, strategies, & cases
250 _a2
260 _aNew York
_b Harcourt College Publishers
_c2002
300 _axxi,569p
_ccm.
700 _a Bateson John E G
_9474651
942 _hX9(Y):51.1'P, P2
_cTEXL
_2CC
999 _c787202
_d787202