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| 082 | _aX9(Y):8.1'P, N5 | ||
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_aGlynn William Ed. _9479131 |
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_aUnderstanding services mangement _bIntegrating marketing, organisational behaviour, operatios and human resource management |
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| 260 |
_aNew Delhi _bPrentice Hall of india _c1995 |
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_axxvi, 485p _ccm. |
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_aService Industry Management _9449415 |
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_a Barnes James G Ed. _9479132 |
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