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| 024 | _a70850 | ||
| 037 | _cTextual | ||
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_aSDCL _cSDCL _beng |
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_2eng _aeng |
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| 082 | _aX:5171, P6 | ||
| 100 |
_aMurphy J.A _9480399 |
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_aConverting customer value _b From retention to profit. |
|
| 260 |
_aChichester _bJohn Wiley _c2006 |
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| 300 |
_axxviii,388p _ccm. |
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| 650 |
_aConsumer Behaviour _9402749 |
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| 700 |
_a Buton J _9480400 |
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_hX:5171, P6 _cTEXL _2CC |
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_c792893 _d792893 |
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