Practical guide to CRM: building more profitable customer relationships

By:

Reynolds Janice

Material type:

TextLanguage: English Publication details: Gilroy CMP Books 2002Description: 285p. cmISBN:

1578201020 (pbk)

Subject(s):

DDC classification:

D65,8(B):715, P2 TD

Item type:

Textbook

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Holdings
Cover image	Item type	Current library	Home library	Collection	Shelving location	Call number	Materials specified	Vol info	URL	Copy number	Status	Notes	Date due	Barcode	Item holds	Item hold queue priority	Course reserves
	Textbook	Central Science Library	Central Science Library			D65,8(B):715 P2 TD (Browse shelf(Opens below))					Available			SL1177869

Index p287; Glossary 269-285p

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