Managing customer value : Creating Quality and Service that customer can see
Gale B.t.
Managing customer value : Creating Quality and Service that customer can see Gale B.t. - New New, york The free Press 1994 - 446p
0-02-911045-9
Textbook
Managing customer value : Creating Quality and Service that customer can see Gale B.t. - New New, york The free Press 1994 - 446p
0-02-911045-9
Textbook
