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How to measure customer satisfaction

Hill Nigel, and others

How to measure customer satisfaction - 2 - Aldershot Gower 2003 - vii,151p cm.

Appendix: P 125-145

ISBN: 056608595X

Source: General Book

Subjects--Topical Terms:
Cosumption Economics

Dewey Class. No.: X:1:(S:44), P3

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