Delivering service quality : managerial challenges for the 21st century Raghavachari M; Ramani K V
Material type:
TextLanguage: English Publication details: New Delhi New Delhi, Macmillan India 2000Description: 651pISBN: - 0-333-93409-1
- X8(A):8 P0
Textbook
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Textbook
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Faculty of Management Library | Faculty of Management Library | X8(A):8 P0 (Browse shelf(Opens below)) | Available | ML1143269 |
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