Services marketing: Integrating customer focus across the firm Zeithaml V A; Bitner M J

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TextLanguage: English Publication details: NY NY, McGraw Hill 2000Edition: 2Description: 620pISBN:

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Textbook

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Cover image	Item type	Current library	Home library	Collection	Shelving location	Call number	Materials specified	Vol info	URL	Copy number	Status	Notes	Date due	Barcode	Item holds	Item hold queue priority	Course reserves
	Textbook	Faculty of Management Library	Faculty of Management Library			X8(A):51 P0 (Browse shelf(Opens below))					Available			ML1143758

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