Practical guide to CRM: building more profitable customer relationships
Material type:
TextLanguage: English Publication details: Gilroy CMP Books 2002Description: 285p. cmISBN: - 1578201020 (pbk)
- D65,8(B):715, P2 TD
Textbook
| Cover image | Item type | Current library | Home library | Collection | Shelving location | Call number | Materials specified | Vol info | URL | Copy number | Status | Notes | Date due | Barcode | Item holds | Item hold queue priority | Course reserves | |
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Central Science Library | Central Science Library | D65,8(B):715 P2 TD (Browse shelf(Opens below)) | Available | SL1177869 |
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| D65,8(B):715 P2 TD Security rights, and liabilities in E-commerce | D65,8(B):715 P2 TD E-trends: making sence of the electronic communications revolution | D65,8(B):715 P2 TD Cyber commerce reframing: the end of business process reengineering | D65,8(B):715 P2 TD Practical guide to CRM: building more profitable customer relationships | D65,8(B):715 P3 TD Architectural issues of web-enabled electronic business | D65,8(B):715 P4 TD Intelligent techniques in e-commerce: a case based reasoning perspective | D65,8(B):715 P4 TD Designing personalized user experiences in eCommerce |
Index p287; Glossary 269-285p
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