Delivering satisfaction and service quality A customer-based approach for libraries

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TextLanguage: English Series: American Library Association seriesPublication details: New Delhi Indiana India 2009Description: xiv,181p. cmISBN:

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Textual

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Cover image	Item type	Current library	Home library	Collection	Shelving location	Call number	Materials specified	Vol info	URL	Copy number	Status	Notes	Date due	Barcode	Item holds	Item hold queue priority	Course reserves
	Textual	Central Library	Central Library			2:7.73 P1 (Browse shelf(Opens below))					Available	One copy available in deptt. of library science		AL1206867

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