Developing new services : incorporating the voice of the customer into strategic service development Fisher C M; Schutta J T

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TextLanguage: English Publication details: Wisconsin Wisconsin, ASQ Quality 2003Description: 216pISBN:

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Textbook

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Cover image	Item type	Current library	Home library	Collection	Shelving location	Call number	Materials specified	Vol info	URL	Copy number	Status	Notes	Date due	Barcode	Item holds	Item hold queue priority	Course reserves
	Textbook	Faculty of Management Library	Faculty of Management Library			X:89ZB P3 (Browse shelf(Opens below))					Available			ML1350268

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