Transactional six sigma and lean servicing: leveraging manufacturing concepts to achieve world-class service (Record no. 73144)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00983nam a2200289Ia 4500 |
| 003 - CONTROL NUMBER IDENTIFIER | |
| control field | OSt |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20220912151632.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 220909b |||||||| |||| 00| 0 eng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 1574443259 (hbd) |
| 037 ## - SOURCE OF ACQUISITION | |
| Terms of availability | Textbook |
| 040 ## - CATALOGING SOURCE | |
| Original cataloging agency | CSL |
| Language of cataloging | eng |
| Transcribing agency | CSL |
| 041 ## - LANGUAGE CODE | |
| Language code of text/sound track or separate title | eng |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Ehrlich Betsi Harris |
| 245 #0 - TITLE STATEMENT | |
| Title | Transactional six sigma and lean servicing: leveraging manufacturing concepts to achieve world-class service |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Place of publication, distribution, etc. | Boca |
| Name of publisher, distributor, etc. | Raton St. Lucie Press/CRC Press |
| Date of publication, distribution, etc. | 2002 |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | 271p. |
| Dimensions | cm. |
| 500 ## - GENERAL NOTE | |
| General note | Includes bibliographical references; Appendix A-C, 217-259p; Index 261-271p |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Six sigma |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Operational Research |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Classification part | B2T0b89Q8, P2 TB |
| Koha item type | Textbook |
| Source of classification or shelving scheme | Colon Classification (CC) |
No items available.